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Expert help for lawyers
We help lawyers worldwide manage quality, risk and change.
We are experts in the design and implementation of Lexcel, ISO 9001:2008, QMS 4 LAW, Barmark and BS 25999 compliant systems, including consultancy services, documentation, training and support. We are SRA approved external CPD training providers. We also introduce software that supports COLP and COFA OFR compliance.
Our unique monthly Hosting, Update Reminder, Compliance Checking and Editing Service enables you to maintain quality standards and manage risk year after year, by helping you ensure that quality systems are always easily accessible to staff, up to date, effective and compliant.
Quality: Managing the quality of the service your clients receive is key to your practice's survival, success and prosperity. Clients' expectations are ever rising. New competitors are trying to take your best clients - and your best employees too. Let us help you use Quality Management as an effective tool for survival and prosperity.
In England & Wales, OFR makes some kind of internal quality system an absolute necessity, whether or not you are interested in obtaining a quality mark. We can create and tailor it for you.
Risk: Continual regulatory, economic, social, technological and market changes expose your practice to risk - reputational, financial, regulatory, short-term and strategic. Let us help you create and implement a simple, yet effective, risk management framework tailored to your needs.
Change: Introducing change to organisations is notoriously difficult. We help lawyers introduce the changes needed in order to better manage quality and risk. Change involves soft, as well as technical hard skills. Managing change is the most difficult part of any Lexcel project.
Our professional qualifications, specialist skills and years of experience in the Legal sector are at our clients' disposal. All our personnel are expert in Lexcel.
Whatever the size or type of your practice, and wherever you are in the world, you can depend on us to help you use Lexcel to quickly and simply implement quality and risk management that works.
Quality service - value - fixed prices
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Read our clients' feedback, which speaks for itself |
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Quality assured - we are ISO 9001:2008 certified |
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Fixed prices so you control the cost | • |
Worldwide service |
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Qualified professionals - expertise and sound advice | • |
Focused on your business success - not box ticking bureaucracy |
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Wide ranging experience - see who some of our clients are | • |
Commitment to you, even when the going gets tough |
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Experts in Lexcel, ISO 9001:2008, QMS 4 LAW, IIP and BS25999 | • |
We do the donkey work instead of you |
Lexcel®
Lexcel is now international. Globally, wherever you practice law, you can benefit from our unrivalled Lexcel technical advice and receive practical hands on assistance from qualified Lexcel consultants with experience of scores of Lexcel projects. PI insurers love Lexcel.
Your complete suite of Lexcel compliant quality management documentation, carefully tailored to the unique needs of your practice and compliant with Lexcel requirements, can be produced by us - normally within 10 working days and more cheaply than you can do it yourselves. As a Lexcel assessor recently said about one of our systems:
"The Office Manual is ... a clear and comprehensive document. All relevant aspects of the Lexcel standard are fully included and the regular updates have been recorded. This is an excellent example and worthy of mention. The past work of the advisory consultancy can be seen to have been advantageous in ensuring all aspects of the Standard have been included".
In addition to Lexcel compliant documentation, we provide integrated Lexcel training, Lexcel project management and many other Lexcel related support services.
Once you have Lexcel accreditation, you don't have to be frightened of losing it again. As a subscription service, we can host your Lexcel quality management system for you, remind you about updates edit the documents for you and check all your proposed amendments for Lexcel compliance before they're made - so you don't fall foul of the Lexcel assessor.
100% of the practices we have helped through to Lexcel assessment have passed their Lexcel assessment first time.
We are SRA approved external CPD training providers so, if you operate in England and Wales, any Lexcel related training we provide counts towards fee earners' quota as well as making Lexcel implementation easier.
Click here for more information about our Lexcel support services
CQS
We provide tools to make membership of the Transaction Conveyancing Quality Scheme (CQS) easier. The system we use makes migration to Lexcel simple, without the need to build a new Lexcel compliant system. For more details go to our CQS page.
QMS 4 LAW®
QMS 4 LAW is the original international quality mark for lawyers. It remains the only independent international quality mark especially for the profession, and is an alternative to Lexcel and ISO 9001:2008.
QMS 4 LAW is independent of all lawyer self-interest groups membership organisations, law societies and councils. It is not written by lawyers and it sets standards for the benefit of purchasers of legal services.
Even if you choose to go for Lexcel accreditation, QMS 4 LAW is a useful tool on which to base your Lexcel quality management system. If you want both ISO 9001:2008 and Lexcel, QMS 4 LAW is an excellent starting point.
QMS 4 LAW is of particular value where lawyers compete for work internationally. It helps maintain consistent quality and risk management standards across jurisdictional boundaries - and provides independent verification to clients that services are of the highest quality.
Unlike Lexcel, practices with QMS 4 LAW exceed the requirements of ISO 9001:2008, so there is no extra work to do if you want ISO certification too.
Since QMS 4 LAW is administered by our sister company, QMS 4 LAW Ltd, we offer unrivalled technical advice and hands-on help, including the creation of a complete suite of QMS 4 LAW compliant quality management system documents carefully tailored to the unique needs of your practice - normally within three weeks.
Click here for more information about QMS 4 LAW
ISO 9001:2008
ISO 9001:2008 certification is available to legal practices worldwide and, in some cases, may match your clients' requirements better than Lexcel. Unlike Lexcel, it is universally recognised as the generic quality standard for organisations supplying both products and services. Some clients will give it more credibility than Lexcel, because it is independent of the legal profession. No matter which sector your clients operate within, and regardless of where they are geographically, they will recognise ISO 9001:2008 as the definitive quality standard. Indeed, many of them will be ISO certified themselves (as our company is).
Our consultants combine the right qualifications with years of experience in the Legal sector and can help you achieve ISO 9001:2008 certification. We are able to provide all the quality management system documents required, tailored to the needs of your practice. If you want both Lexcel and ISO 9001:2008, we can provide a system to meet the requirements of both standards because we are experts in both.
Click here for more information about ISO 9001:2008
Barmark®
BARMARK is the Bar Council (of England & Wales) scheme designed to recognise good practice management within chambers. It sets standards of best practice for administering chambers.
We are able to relieve you of much of the work involved. You can have added confidence since our lead BARMARK consultant was previously a BARMARK assessor.
Click here for more information about BARMARK
Business continuity planning
Our specialist BCP consultant can quickly and simply create a business continuity plan for your organisation. The plan will meet not only Lexcel and QMS 4 LAW requirements, but also the requirements of BS 25999.
Click here for more information about business continuity planning
Training services
Benefit from our effective SRA approved CPD training for lawyers in business management, quality management and risk management (including Lexcel, QMS 4 LAW and ISO 9001:2008).
Click here for more information about Training
Backed by experience
Legal practices are all different. We have helped large, small, international, city, provincial, niche, general, private, in-house, public sector, long established and brand new practices. If you lead a law firm or in-house team, we can help you.
Even if you don't want to go for a Lexcel, ISO or QMS 4 LAW quality mark, we can help you get the SRA's OFR "indicative behaviours" in place, or systems that simply support your own drive to manage quality and risk.
Click here to go to our OFR page
Contact us using a secure online form.
Phone: +44 (0)127 865 1110
Fax: +44 (0)127 865 3255
